Privacy Policy

Privacy Policy

Who we are

Our website address is: https://www.highlinedesignbuild.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

FAQs
How long will my project take?

Each project is different and the size of the build will determine the time it will take to complete; however, an average rear extension/loft conversion will take approximately six weeks from start to finish.

Will I be able to live in my property while the work goes on?

Yes, you will be able to live in the property. If this is the case, we will attempt to leave the breaking through into the house until as late as possible in the project.

Will someone be on site every day?

Yes, we will have someone on site every day. However, the caveat to this is if we are waiting on drying times or materials. That being said, we will endeavour to have a team member/team members present as much as possible to ensure the project is completed in a timely manner.

Will an extension add value to my property?

Absolutely, it is becoming more and more popular to add space to your existing property instead of the hassle and fees involved with moving. Adding additional square meterage can add up to 10-20% onto the market value.

Can you help with plans/designs?

Of course, we can offer suggestions and ideas, and show you previous projects. We can also arrange for you to visit a previous project if required. We have built relationships with trusted architects and can introduce you to our preferred contacts in order to obtain your drawings.

How long does it take to get planning permission?

It will depend upon whether you are applying for permitted planning or full planning permission. Different councils work to different timescales; however, as a guide from submission of plans it will take approximately 8-12 weeks.

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